Resume

KENNETH DENNIS Kcdennis.1988@gmail.com |406.770.3123| Great Falls, MT https://www.linkedin.com/in/kcdennis/ CAREER SUMMARY Enthusiastic and dedicated graduate seeking to develop my knowledge and abilities in computer science. I have acquired excellent analytical and problem-solving abilities, together with strengths in written and verbal communication, which I seek to develop through my passion for software and mobile app development. SKILLS & QUALIFICATIONS

· Object Oriented Programming · .NET Programming · Web & Database Programming · Advanced Web Server Programming · Mobile Applications · Desktop & Web Applications · Programming Concepts · Server Administration · Networking Concepts · Programming Logic & Design · C# & C++ · Visual Basic · User Experience Optimization · Security Concepts

EDUCATION

Bachelor of Computer Science | Independence University Feb 2019

Salt Lake City, UT

· Software Mobile Application Development emphasis

· 3.86 GPA out of 4.0

· President’s List (Jul 2016, Apr 2016, Nov 2016); Dean’s List & Honor Roll (Mar 2017, Jul 2017, Oct 2017, Mar 2018, Jun 2018)

EXPERIENCE

Domain Host and Game Designer Jan 1995 – Present

Self-Employed | Great Falls, MT

· Developed and maintained 3 successful websites - Phantom409.com, U-tubedrama.com, and Simtubnation.com using HTML, CSS, and JavaScript.

· Created content and copy for social media channels and emails; assessed customer response to create targeted messaging and inform future content, social media following grew 125% organically.

· Designed video game Dragon World utilizing the Unity platform – 400+ users per day.

· Produced 1,000 textures, layers, and meshes for Sims 2 and 3.

Call Center Representative | FCR Sep 2019 – present

Great Falls, MT

· Demonstrated strong record of accomplishment for working collaboratively on cross-functional teams - corresponded with and resolved 863+ customer tickets in Dec 2019 – top 3rd representative in the department.

· Recognized by management and department for exceptional customer service – promoted within 3 months (Order Experience rep) due to strong performance and organizational impact.

· Attained a 96% customer satisfaction rate Oct 2019 – Dec 2019.

Sales Representative | Focus Services Apr 2018 – Sep 2019

Ogden, UT

· Collaborated and mentored 20+ new-hire agents on selling HughesNet products and services.

· Generated $15,000 in sales resulted in becoming #1 seller in department Jul 2018 to Sep 2018.

· Recognized 3 times by company Director numerous times for surpassing goals and metrics.

Inserter | Fayetteville Observer May 1995 – Aug 2017

Fayetteville, NC

· Managed Quipp 1372 – inserted 6,000 ads per day for local newspaper.

· Ensured 86,000 papers were out the door by 10:00 pm each night.